Forgot MyChart Username?

If you forget your username, the recovery process allows you to verify your identity, ensuring that only you can access your account. Typically, this involves submitting identifying information, such as your email address or other personal details, so that OSF MyChart can find your account and send the correct username to your registered contact details.

By recovering your username, you ensure uninterrupted access to your healthcare information and services, maintaining control over your health management without needing to create a new account. It’s an important security measure that ensures the privacy and protection of your health data.

The purpose of recovering a forgotten username for OSF MyChart is to help you regain access to your account if you’ve forgotten the unique identifier associated with it. Your username is key to securely accessing your personal health information through the OSF MyChart patient portal.

How to Recover a Forgotten Username on OSF Mychart Account

If you no longer remember your account username, follow these instructions to retrieve your OSF MyChart Username online;

Step 1: Visit the OSF MyChart Login Page: Open the OSF MyChart login page at (https://www.osfmychart.org/osfmychart/Authentication/Login).

Step 2: Locate the “Forgot Username” Link: Look around and click on the “Forgot Username?” link on the login page, it’s available underneath the login section. However, you might need to use the “Forgot Password?” link first if you can’t remember your password.

• First Name
• Last Name
• Date of Birth

Step 4: Submit the Request: Click on the “Submit” button after entering all required personal information.

Step 5: Check Your Email: You will receive an email with your username if the data on file matches the information you supplied.

Check your inbox (and any spam or junk mail bins, if necessary) for an email from OSF MyChart. To ensure that you may access your account, adhere to any additional instructions provided in the email.

OSF MyChart Login

Your OSF MyChart account is your responsibility, and you may not permit anyone else to use your username and password to access it. Use your health portal to see your results and your doctor’s comments in a few days rather than waiting for a call or letter.

New User? If you are aspiring to create a new account, click on the “Sign Up Now” button below the user login form. A screen will appear with two options: enter the activation code that you received from the office, or register online using the email address you provided.

• Go to the OSF MyChart login page.
• Enter your USF MyChart username and password in the empty spaces provided.
• Click Sign In to gain access your MyChart account.

Download the OSF MyChart App

To manage your medical treatment you can do that using your hand.On your smartphone, download the OSF MyChart App for iOS or Android.

You can check in through the app, complete health history forms, and utilize the capabilities of your OSF Health account to reduce wait times. Additionally, certain OSF HealthCare institutions offer turn-by-turn instructions, fingerprint-enabled account access, and other app-only capabilities.

Still Need Help? Contact OSF Healthcare

Check out our Frequently Asked Questions (FAQs) on setup, troubleshooting, and more to gain more knowledge about managing your OSF Health account via the web and mobile app.

You can contact us by email at HRServiceCenter@osfhealthcare.org or phone our MyChart Patient Support Line at 1-855-673-4325. If you need assistance setting up an account, support is available Monday through Sunday (24 Hours, 7 Days).

For additional contact information, see the OSF Healthcare Contact page. You can also choose to learn more about OSF Health, including its main components and services.