Contact OSF Healthcare

Contacting OSF HealthCare for MyChart and other health services serves the purpose of providing patients with support and assistance in managing their healthcare needs. For MyChart-specific issues, patients can reach out to the support team for help with login problems, account recovery, technical difficulties, or troubleshooting.

MyChart is a secure platform that allows patients to view health records, schedule appointments, communicate with providers, and manage prescriptions, so timely assistance ensures smooth and continuous access to these essential services.

Additionally, the MyChart support team can help with any questions or issues related to the app or portal features, ensuring patients have a seamless experience in managing their health digitally.

OSF Healthcare Contact Information

To contact OSF HealthCare for MyChart support or other health services, you have several options depending on your needs:

Contacting OSF MyChart Support

If you’re experiencing issues with MyChart (e.g., login problems, technical issues, account recovery, or password resets), you can reach out to their MyChart support team:

  • MyChart Phone Support: You can call the OSF MyChart helpdesk at the support number 1-(855) 673-4325 for access or assistance. Other numbers may vary by location, so check the specific instructions within the portal or app.
  • Secure Messaging: If you’re already logged into MyChart, you can send a secure message to the support team for help with technical issues or general questions about using the portal.
  • Online Help Resources: Check through the OSF MyChart FAQs for troubleshooting tips, and guides to help resolve common issues. You can access these resources directly through the MyChart portal or app.

Contacting OSF HealthCare for General Health Services

If you need assistance with scheduling appointments, medical inquiries, billing questions, or accessing other health services, you can reach OSF HealthCare via several channels:

  • Phone: For general inquiries, including scheduling appointments or asking about services, you can call the specific OSF HealthCare location or hospital where you are seeking care. Contact numbers for OSF HealthCare facilities are available on the OSF website or through the MyChart portal.
  • Online Appointment Scheduling: You can schedule appointments through OSF MyChart or the OSF HealthCare website, where you can search for providers, specialties, or locations.
  • Patient Access Centers: OSF HealthCare has patient access centers where you can get help with scheduling, insurance questions, and navigating the healthcare system. You can contact these centers by phone or visit in person.
  • Email or Contact Form: Some OSF HealthCare services may offer a contact form or email option for non-urgent inquiries. This can be useful for billing questions, feedback, or general service inquiries.
  • Mobile App: The OSF MyChart App provides direct access to many health services, including appointment scheduling, messaging with providers, prescription refills, and more. If you have any issues using the app, you can contact MyChart support through the app itself.

Connect With OSF Healthcare On Social Media

OSF HealthCare is active on social media platforms (e.g., Facebook, Twitter) and may respond to general inquiries or provide updates. You can also visit their official website to find specific contact information for departments, facilities, or services. They Include;

For Emergencies or Immediate Health Needs

For medical emergencies or urgent care needs, always call 911 or visit the nearest emergency room. OSF HealthCare has several emergency departments across its locations, and you can find the nearest one via the OSF HealthCare website.

Billing and Financial Support

If you have questions regarding your medical bills, payment plans, or insurance claims, you can contact the OSF HealthCare billing department:

  • Phone: Call (800) 421-5700; billing support hours (Monday – Friday, 8 a.m. – 4:30 p.m) or contact the billing department via the number listed on your bill or on the OSF HealthCare website.
  • Online: You can pay your bills or inquire about billing issues directly through OSF MyChart, which also gives you access to past bills, insurance information, and payment options.

Human Resources

HRServiceCenter@osfhealthcare.org

OSF HealthCare Hospitals

OSF Saint Anthony’s Health Center – Alton, Illinois
Call: (618) 465-2571

OSF St. Joseph Medical Center – Bloomington, Illinois
Call: (309) 662-3311

OSF Sacred Heart Medical Center – Danville, Illinois
Call: (217) 443-5000

OSF Little Company of Mary Medical Center – Evergreen Park, Illinois
Call: (708) 422-6200

OSF St. Francis Hospital & Medical Group – Escanaba, Michigan
Call: (906) 786-3311

OSF St. Mary Medical Center – Galesburg, Illinois
Call: (309) 344-3161

OSF Saint Luke Medical Center – Kewanee, Illinois
Call: (309) 852-7500

OSF Saint Paul Medical Center – Mendota, Illinois
Call: (815) 539-7461

OSF Holy Family Medical Center – Monmouth, Illinois
Call: (309) 734-3141

OSF Saint Elizabeth Medical Center – Ottawa, Illinois
Call: (815) 433-3100

OSF Saint Elizabeth Medical Center – Peru, Illinois
Call: (815) 221-1380

OSF Childrens Hospital of Illinois – Peoria, Illinois
Call: (309) 655-7171

OSF Saint Francis Medical Center – Peoria, Illinois
Call: (309) 655-2000

OSF Divine Mercy Continuing Care Hospital – Peoria, Illinois
Call: (309) 680-1500

OSF Saint James – John W. Albrecht Medical Center – Pontiac, Illinois
Call: (815) 842-2828

OSF Saint Clare Medical Center – Princeton, Illinois
Call: (815) 875-2811

OSF Saint Anthony Medical Center – Rockford, Illinois
Call: (815) 226-2000

OSF Divine Mercy Continuing Care Hospital – Peoria, Illinois
Call: (309) 680-1500

OSF OSF Center For Health – Streator Streator, Illinois
Call: (815) 673-2311

OSF Heart of Mary Medical Center – Urbana, Illinois
Call: (217) 337-200

Submit FeedBack

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Fill Feedback Form at (https://x.osfhealthcare.org/feedback).

In Summary:

To contact OSF HealthCare for MyChart or general health services, you can:

  • Use phone support for MyChart issues and general inquiries.
  • Reach out through the secure messaging feature in MyChart if you are already a user.
  • Access support resources via the OSF HealthCare website or MyChart portal for appointment scheduling, billing, and technical help.
  • For emergencies, call 911 or visit the nearest OSF emergency department.

OSF HealthCare offers multiple ways to get the help you need, whether you’re managing your health records, scheduling care, or addressing billing concerns.